Refund Policy

1. Cancellation Policy:

  • Guests are eligible for a full refund if they cancel within 48 hours of booking and the booking is more than 30 days away.
  • After 48 hours, guests can no longer request a full refund. A 50% refund is offered for bookings greater than 30 days.
  • Bookings less than 30 days away are non-refundable, except in extenuating circumstances, which require evidence.

2. Extenuating Circumstances:

  • Qualifying circumstances within 30 days include natural disasters preventing travel, the death of a close family member within one week of arrival, or an issue making travel impossible.

3. Refund Request Process:

  • Refunds based on our cancellation policy require no documentation. For refunds outside the policy, evidence is necessary.

4. Refund Timeline:

  • Refunds may take 1 week to 3 months to process. Guests should contact their bank if no reimbursement is received after 3 months.

5. Changes to Policy:

  • The Sun and Sea Villas reserves the right to modify this refund policy, with changes communicated promptly to guests.

6. Contact Information:

  • For refund requests or inquiries, please contact us at

By booking a reservation at the Sun and Sea Villas, guests agree to this refund policy. Please review it carefully.